Terms of Business

Version date: 11/05/2026

Please read these Terms carefully before using our services.

Thank you for using Pristina.AI Solutions and our core software product, Autorun. These Terms of Business govern your access to and use of Autorun, the Pristina.AI Solutions website, web application, downloadable plugins, extensions, integrations, APIs, rendering tools, AI-assisted generation tools, collaboration features, documentation, and related services made available by us from time to time.

Please read these Terms carefully before using the Services. By creating an account, purchasing a subscription, downloading or using a plugin, accessing Autorun, or otherwise using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not access or use the Services.

1. About us

These Terms are entered into by IRLABS LTD, trading as Pristina.AI Solutions, a company registered in [England and Wales / relevant jurisdiction] with company number [insert company number] and registered office at [insert registered address].

In these Terms, "Pristina.AI Solutions", "Pristina.AI", "we", "us" and "our" refer to IRLABS LTD.

1A. Our commitments to you

We built Autorun to help you create, not to catch you out. We commit to:

  • Run the service with care. We use reasonable security and maintenance to keep Autorun available.
  • Be transparent. We publish our uptime, security practices, and subprocessor list.
  • Respect your work. We won't use your enterprise or paid Content to train public models without your permission.
  • Give you a way out. You can export your projects and cancel anytime. If we materially break our side, you can leave with a refund.
  • Keep our word. If we say something on our pricing page or in a Plan description, we honour it for the period you paid for.

These are promises about how we intend to operate. They don't override the legal terms elsewhere in this document, but they are how we do business.

2. Definitions

In these Terms:

  • "Account" means an account created to access or use the Services.
  • "Administrator" means an End User authorised to manage a Customer's workspace, billing, team members, permissions, projects, or settings.
  • "Assets" means images, renders, visualisations, design concepts, design variations, project files, previews, exports, metadata, and other materials generated, modified, uploaded, processed, edited, or exported through Autorun or the Services.
  • "Autorun" means the AI-assisted design visualisation and rendering software owned by Pristina.AI Solutions and operated by IRLABS LTD, including the web application, supported plugins, extensions, integrations, APIs, and related tools made available by us from time to time.
  • "Content" means Inputs and Outputs together.
  • "Customer", "you" or "your" means the individual, company, organisation, or other legal entity accessing or using the Services or agreeing to these Terms.
  • "End User" means any individual authorised by a Customer to access or use the Services.
  • "Enterprise Plan" means a paid plan, order form, master services agreement, or other commercial arrangement agreed between Pristina.AI Solutions and a business Customer.
  • "Input" means any prompt, instruction, file, image, sketch, drawing, render, design, CAD file, 3D scene, model, texture, material, reference image, metadata, comment, or other content submitted, uploaded, imported, or otherwise provided to the Services.
  • "Output" means any Asset, image, render, design concept, visualisation, preview, file, response, or other result generated, modified, processed, returned, or exported by the Services.
  • "Plan" means the subscription, free plan, trial, enterprise plan, usage plan, or pay-as-you-go plan selected by or made available to the Customer. Plans are described on our pricing page and may include Free, Plus, Pro, or Enterprise tiers. Plan-specific features, limits, and terms are part of these Terms.
  • "Services" means Autorun and all related Pristina.AI Solutions products and services, including our website, web application, downloadable software, plugins, extensions, APIs, integrations, AI-assisted image and render generation tools, design visualisation tools, collaboration features, documentation, and support services.
  • "Third-Party Services" means third-party tools, APIs, models, infrastructure, hosting providers, payment processors, analytics providers, authentication providers, AI providers, rendering services, software platforms, plugin ecosystems, marketplaces, and other services used by or integrated with the Services.
  • "Workspace" means a shared account, team space, project environment, folder, organisation, or collaboration area within the Services.

3. Autorun and intended purpose

Autorun is an AI-assisted design visualisation and rendering platform for professional creative, product, architectural, industrial, and automotive concept workflows.

Autorun allows users to generate, modify, enhance, render, and visualise design concepts using text prompts, images, sketches, renders, 3D files, plugin-based workflows, and other supported inputs.

Autorun is intended to support ideation, concept development, visual communication, creative rendering, design exploration, and professional visualisation workflows.

Unless expressly agreed by us in a separate written agreement, Autorun is not designed, certified, or intended for use as an engineering validation tool, regulatory compliance tool, homologation tool, crashworthiness tool, roadworthiness tool, manufacturing specification system, product certification system, safety component, autonomous-driving system, driver-assistance system, or automated decision-making system.

You must not use Autorun or any Output as the sole basis for safety-critical, regulated, legal, engineering, production, manufacturing, medical, financial, employment, insurance, housing, or similarly significant decisions.

4. Acceptance of these Terms

These Terms apply from the earlier of:

  1. the date you create an Account;
  2. the date you access or use the Services;
  3. the date you download, install, or use any plugin, extension, or software made available by us;
  4. the date you purchase a Plan; or
  5. the date you otherwise indicate acceptance of these Terms.

If you use the Services on behalf of a company, organisation, or other entity, you represent and warrant that you have authority to bind that entity. In that case, the entity is the Customer and you are an End User.

If you do not have such authority, you must not accept these Terms or use the Services on behalf of that entity.

5. Other applicable terms

Your use of the Services may also be subject to:

  1. our Privacy Policy;
  2. any Data Processing Addendum agreed with you;
  3. any order form, invoice, Plan description, or enterprise agreement;
  4. any product-specific terms or plugin-specific terms;
  5. any acceptable use policy, security policy, or documentation published by us; and
  6. any third-party terms that apply to Third-Party Services.

If there is a conflict between these Terms and a signed enterprise agreement or order form, the signed enterprise agreement or order form will prevail to the extent of the conflict.

6. Eligibility and age requirements

You may use the Services only if you are legally able to enter into a binding contract with us and are not prohibited from using the Services under applicable law.

You must meet the minimum age of digital consent in your country. If you are old enough to access the Services but not old enough to consent to these Terms, your parent or legal guardian must agree to these Terms on your behalf.

If you are a parent or legal guardian and permit a minor to use the Services, you are responsible for that minor's use of the Services.

7. Account registration

You may need to create an Account to access certain features of the Services.

You agree to provide accurate, complete, and current information during registration and to keep that information up to date.

You must not:

  1. create an Account using false information;
  2. impersonate another person or entity;
  3. create an Account on behalf of another person without permission;
  4. use another person's Account without permission;
  5. create multiple Accounts to avoid limits, restrictions, billing, or enforcement action; or
  6. create an Account if we have previously suspended or terminated your access unless we have expressly authorised you to do so.

8. Account security

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

You must notify us promptly if you suspect unauthorised access to your Account or any security breach.

We are not liable for loss or damage arising from your failure to protect your Account credentials, except to the extent caused by our breach of applicable law or these Terms.

9. Access to the Services

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Services for your internal business or personal purposes.

Where we provide downloadable software, plugins, extensions, or integrations, including for Blender, 3ds Max, web-based workflows, or other supported platforms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use such software solely in connection with the Services and in accordance with these Terms.

Unless your Plan expressly allows multiple users, each Account may only be used by one individual. Team, workspace, enterprise, or seat-based Plans may allow multiple End Users subject to the applicable Plan terms.

10. Restrictions

You must not, and must not permit any third party to:

  1. copy, sell, rent, lease, sublicense, resell, distribute, host, or commercially exploit the Services except as expressly permitted by us;
  2. reverse engineer, decompile, disassemble, modify, or create derivative works of the Services;
  3. access or use the Services to build, train, benchmark, or improve a competing product or service;
  4. bypass or attempt to bypass usage limits, credit limits, authentication, security, billing, or access controls;
  5. scrape, crawl, harvest, or use automated tools to access the Services except where expressly authorised by us;
  6. interfere with or disrupt the Services, our systems, our networks, or Third-Party Services;
  7. remove, obscure, or alter proprietary notices;
  8. use the Services in breach of applicable law or third-party rights;
  9. share login credentials or allow unauthorised access;
  10. use the Services to test, evaluate, or disclose vulnerabilities without our prior written authorisation;
  11. use the Services in a way that may impose an unreasonable or disproportionately large load on our infrastructure;
  12. use Outputs or Content in a misleading, deceptive, unlawful, infringing, or harmful manner; or
  13. use the Services in any way prohibited by these Terms.

11. Changes to the Services

We evolve Autorun continuously — features, models, algorithms, styles, workflows, pricing, supported software, APIs, credit usage, usage limits, storage limits, export formats, and availability change as we improve.

We may change, update, suspend, discontinue, replace, or remove any part of the Services at any time. We do not guarantee that any particular feature, model, style, workflow, plugin, integration, or Third-Party Service will remain available.

You should not create critical dependencies on any particular characteristic of the Services, including output style, quality, rendering behaviour, model behaviour, latency, availability, API behaviour, or third-party integration.

If we remove a feature you rely on, we'll give you 30 days' notice where practicable. If a change materially reduces what your paid Plan offers, you can cancel and receive a pro-rata refund for the unused billing period.

12. Service availability

The Services are provided on an "as is" and "as available" basis.

We do not guarantee that the Services will be uninterrupted, secure, timely, error-free, or available at any particular time or location.

The Services may be unavailable due to maintenance, upgrades, network issues, security incidents, Third-Party Service failures, excessive usage, force majeure events, or other causes.

We are not responsible for any loss arising from downtime, interruption, data loss, failed generation, failed export, or unavailability except to the extent such liability cannot be excluded under applicable law.

13. Beta, preview, and experimental features

We may offer beta, preview, trial, experimental, or early-access features.

Such features are provided for evaluation and testing only. They may contain bugs, defects, incomplete functionality, or inaccurate results.

We may change, suspend, or discontinue beta features at any time without notice.

You use beta features at your own risk and must not rely on them for production, commercial, safety-critical, regulatory, or high-risk use unless expressly agreed by us in writing.

14. Third-Party Services and API providers

The Services may use, depend on, connect to, or interoperate with Third-Party Services, including AI model providers, cloud infrastructure providers, rendering services, payment processors, analytics tools, authentication providers, design software platforms, plugin ecosystems, and API providers.

You acknowledge that:

  1. Third-Party Services may be subject to their own terms, policies, data-processing terms, usage limits, rate limits, and availability constraints;
  2. we are not responsible for the acts, omissions, availability, security, performance, or terms of Third-Party Services;
  3. Third-Party Services may change, suspend, discontinue, restrict, or charge for functionality that affects the Services;
  4. Inputs, Outputs, metadata, usage information, or other data may be transmitted to Third-Party Services where necessary to provide, secure, support, or improve the Services, subject to our Privacy Policy and applicable law; and
  5. your use of the Services must not cause us to breach the terms of any Third-Party Service.

Where required, we will describe relevant data-sharing and subprocessors in our Privacy Policy, Data Processing Addendum, subprocessors list, or other applicable documentation.

15. Automotive, industrial, and professional use

Autorun may be used to support automotive, industrial, architectural, product design, visualisation, marketing, concept-development, and creative workflows.

Autorun is intended for concept design, visualisation, ideation, creative rendering, image generation, design exploration, and visual communication.

Autorun may assist with the creation of automotive and industrial concept imagery, but it is not an engineering, safety, compliance, simulation, homologation, roadworthiness, manufacturing, or certification tool.

Unless expressly agreed by us in a separate written agreement, you must not use Autorun or any Output as the sole basis for:

  1. safety-critical design decisions;
  2. engineering validation;
  3. crashworthiness, roadworthiness, or homologation assessments;
  4. regulatory compliance;
  5. manufacturing specifications;
  6. production tooling;
  7. product certification;
  8. autonomous vehicle, driver assistance, or safety-system development;
  9. legal, financial, insurance, medical, employment, housing, or similarly significant decisions about a person; or
  10. any use where an inaccurate, incomplete, infringing, or unsuitable Output could cause death, personal injury, property damage, regulatory breach, or material commercial loss.

You are responsible for reviewing, testing, validating, and approving all Outputs before using them in any professional, commercial, industrial, automotive, regulatory, public, or production context.

16. EU AI Act and regulated use

Autorun is provided as an AI-assisted creative, visualisation, and rendering tool.

Under its intended use, Autorun is not designed to make decisions about individuals, operate safety components, validate regulated products, certify vehicles or components, or replace professional engineering, legal, regulatory, or safety review.

If you intend to use Autorun in a regulated, high-risk, safety-critical, or legally significant context, you must notify Pristina.AI Solutions in advance and must not proceed with such use unless expressly authorised in a separate written agreement.

You are responsible for determining whether your specific use of Autorun or the Services is subject to sector-specific laws, including automotive, product safety, consumer protection, intellectual property, data protection, advertising, export control, or artificial intelligence laws.

You must ensure that Autorun is used only for its intended purpose and must not configure, integrate, deploy, or rely on Autorun in a way that changes its intended purpose into a high-risk, safety-critical, regulated, or legally significant use case unless expressly agreed by us in writing.

Note on EU AI Act timelines: The EU AI Act is being applied in phases. Prohibited-practice rules and AI literacy obligations have applied since 2 February 2025. GPAI obligations applied from 2 August 2025. Transparency obligations for AI-generated content apply from 2 August 2026 (with watermarking obligations from 2 December 2026). High-risk obligations for standalone systems under Annex III are expected to apply from 2 December 2027, and for Annex I regulated-product systems from 2 August 2028, subject to formal adoption of the Digital Omnibus amendments. These dates may be subject to further legislative amendment.

17. Teams, workspaces, and collaboration

The Services may allow Customers to create Workspaces, teams, projects, shared folders, or collaborative environments.

If you create or administer a Workspace, you are responsible for:

  1. managing access permissions;
  2. inviting and removing End Users;
  3. ensuring End Users comply with these Terms;
  4. maintaining appropriate confidentiality and security controls;
  5. choosing suitable sharing settings;
  6. monitoring use of the Workspace; and
  7. paying applicable seat, usage, subscription, or workspace fees.

Content shared in a Workspace may be visible to other authorised End Users within that Workspace according to the permissions selected.

You are responsible for ensuring that all End Users have appropriate rights, licences, consents, training, and authority to access and use Content within the Workspace.

18. Plans, subscriptions, credits, and billing

Certain features require payment.

Fees, Plan limits, credit allowances, renewal periods, usage rules, and billing terms will be shown at checkout, in your Account, on our pricing page, in an order form, in an invoice, or in other Plan-specific terms.

You agree to pay all applicable fees, taxes, and charges associated with your Account, Plan, Workspace, usage, or order form.

19. Subscriptions

Unless stated otherwise, subscriptions renew automatically at the end of each billing period until cancelled.

By purchasing a subscription, you authorise us and our payment processor to charge your payment method for recurring fees, applicable taxes, usage charges, add-ons, overages, and other amounts due.

If you cancel a subscription, you keep paid access until the end of your current billing period. You will not receive a refund or credit for any unused part of the billing period unless required by law or expressly stated by us.

If payment fails, we may suspend, restrict, downgrade, or terminate your access to the Services, your Account, your Workspace, or paid features. We may continue attempting to collect payment until all amounts due are paid.

20. Credits

Some Plans may include or allow the purchase of credits.

Credits may be used only within the Services and have no cash value.

Unless stated otherwise:

  1. subscription credits expire at the end of the applicable billing cycle;
  2. unused credits do not roll over;
  3. credits are non-transferable;
  4. credits are not redeemable for cash;
  5. credits may not be sold, traded, gifted, or exchanged;
  6. credits do not operate as stored value, e-money, or a payment instrument; and
  7. if you cancel your subscription yourself, credits remain usable until the end of your current billing cycle. If we terminate your account for breach or non-payment, or if you downgrade, credits reset to your new plan's allowance at the next billing cycle.

We may change the number of credits required for particular actions, generations, exports, resolutions, models, or features from time to time.

21. Pay-as-you-go purchases

If we offer pay-as-you-go credits, usage, or features, you may purchase them separately from a subscription.

Pay-as-you-go purchases may be subject to expiry periods, usage limits, and other terms shown at checkout or in your Account.

Unless stated otherwise or required by law, pay-as-you-go purchases are non-refundable.

22. Taxes

Fees are exclusive of taxes unless stated otherwise.

You are responsible for all applicable VAT, sales tax, use tax, withholding tax, duties, levies, and similar charges, except taxes based on our net income.

If we are required to collect taxes, we may add them to the amounts charged.

If you are required to withhold any tax, you must gross up the payment so that we receive the full amount we would have received without withholding, unless prohibited by law.

23. Payment processors

We may use third-party payment processors, such as Stripe or other providers, to process payments.

By purchasing the Services, you agree that your payment information may be processed by our payment processor in accordance with its terms and privacy policy.

You represent and warrant that you are authorised to use the payment method provided.

We are not responsible for the acts or omissions of payment processors except to the extent required by law.

24. Refunds and consumer cancellation rights

Except where required by law or expressly stated by us, fees are non-refundable.

If you are a consumer in the United Kingdom, European Union, or another jurisdiction with mandatory cancellation rights, you may have statutory rights to cancel certain purchases within a cooling-off period.

However, where permitted by law, you may lose cancellation rights once digital content or digital services begin to be supplied, provided you have given the required consent and acknowledgement.

Nothing in these Terms limits any mandatory rights you may have as a consumer under applicable law.

25. Ownership of Inputs and Outputs

As between you and Pristina.AI Solutions:

  1. you retain any rights you have in your Inputs; and
  2. to the extent permitted by applicable law, you own the Outputs generated for you through the Services, subject to these Terms, your Plan terms, and third-party rights.

We hereby assign to you any right, title, and interest we may have in Outputs generated for you, to the extent such assignment is permitted by law.

However, you acknowledge that:

  1. AI-generated Outputs may not be unique;
  2. other users may receive similar or identical Outputs;
  3. Outputs may not qualify for copyright, design-right, trade-mark, patent, or other intellectual-property protection;
  4. Outputs may resemble third-party content, designs, products, brands, trade dress, vehicles, architecture, characters, logos, or other protected materials;
  5. our assignment does not extend to Outputs generated for other users;
  6. our assignment does not transfer or affect any third-party rights; and
  7. you are solely responsible for determining whether Outputs are suitable, lawful, original, protectable, non-infringing, and appropriate for your intended use.

26. Your responsibility for Content

You are solely responsible for your Inputs, your use of Outputs, and your use of the Services.

You represent and warrant that:

  1. you have all rights, licences, consents, and permissions necessary to submit Inputs and use Outputs;
  2. your Inputs and use of Outputs do not infringe any intellectual-property, privacy, publicity, confidentiality, contractual, or other rights;
  3. your Inputs and use of Outputs comply with applicable law;
  4. your Inputs do not contain malware, viruses, harmful code, or security vulnerabilities;
  5. your Inputs do not include confidential, regulated, export-controlled, classified, or third-party proprietary information unless you have the right to submit it and your Plan permits such use; and
  6. you will conduct appropriate human review before using, publishing, distributing, commercialising, manufacturing from, or relying on Outputs.

27. AI output disclaimer

The Services use artificial intelligence, machine learning, automated processing, and Third-Party Services.

These technologies are probabilistic and may produce Outputs that are inaccurate, incomplete, offensive, biased, unsafe, unsuitable, non-compliant, non-unique, or infringing.

You understand and agree that:

  1. Outputs may not be accurate or reliable;
  2. Outputs should not be treated as professional advice;
  3. Outputs may not accurately reflect real people, places, objects, vehicles, brands, dimensions, materials, technical specifications, or facts;
  4. Outputs may include visual errors, artefacts, hallucinations, distortions, or inconsistencies;
  5. Outputs may resemble existing third-party works, products, designs, vehicles, trademarks, or trade dress;
  6. Outputs may not be suitable for production, manufacturing, engineering, legal, compliance, automotive, safety, or public-use contexts without independent expert review; and
  7. you are responsible for verifying Outputs before relying on or sharing them.

28. Our use of Content

We may use Content as reasonably necessary to:

  1. provide, operate, secure, maintain, and support the Services;
  2. process your requests and generate Outputs;
  3. troubleshoot, debug, monitor, and improve service performance;
  4. prevent fraud, abuse, security incidents, and misuse;
  5. comply with law and enforce our Terms;
  6. protect rights, safety, and security;
  7. provide customer support;
  8. develop analytics, insights, and aggregated usage information; and
  9. improve the Services where permitted by your Plan, consent, our Privacy Policy, and applicable law.

29. Paid and enterprise Content

Unless your order form, Plan terms, or a separate agreement states otherwise, we will not use Content submitted or generated under paid Enterprise Plans to train Pristina.AI Solutions' public models.

We may still process Content through Third-Party Services as necessary to provide, secure, maintain, support, or improve the Services, subject to applicable terms, privacy commitments, and data-processing arrangements.

Enterprise Customers may request additional commitments regarding data retention, training, subprocessors, security, audit logs, deletion, or regional processing through a separate written agreement.

30. Free, trial, promotional, and educational Content

For free, trial, promotional, educational, or non-paid access, we may use Content to operate, analyse, improve, develop, and promote the Services, unless prohibited by applicable law or unless we state otherwise in the applicable Plan terms.

We may also use such Content to test, evaluate, and improve models, workflows, product features, safety systems, and user experience.

If you do not want Content used in this way, you should use a paid Plan that expressly restricts such use or contact us to discuss an enterprise arrangement.

31. Aggregated and anonymised data

We may use aggregated, anonymised, or de-identified data derived from use of the Services for analytics, benchmarking, product improvement, research, reporting, security, and business purposes, provided such data does not identify you or any individual.

32. Publicity and promotion

We will not use an Enterprise Customer's name, logo, trade mark, or confidential Content in public marketing materials without permission.

For non-enterprise, free, trial, promotional, or public-use accounts, we may refer to public or non-confidential uses of the Services unless prohibited by applicable law or agreed otherwise.

33. Feedback

If you share feedback, ideas, suggestions, bug reports, feature requests, or recommendations about the Services, you grant us a perpetual, worldwide, irrevocable, transferable, sublicensable, royalty-free licence to use, modify, commercialise, and exploit that feedback without restriction or compensation.

We won't identify you as the source of feedback without asking first. You agree not to submit feedback that you consider confidential or proprietary.

34. Acceptable use

You must not use the Services to create, upload, process, distribute, or promote Content that:

  1. is unlawful, defamatory, fraudulent, misleading, abusive, harassing, threatening, hateful, obscene, pornographic, sexually explicit, or otherwise objectionable;
  2. infringes or misappropriates any third-party rights, including copyright, trademarks, patents, design rights, database rights, trade secrets, privacy rights, publicity rights, or moral rights;
  3. impersonates any person or entity or falsely suggests affiliation, endorsement, or sponsorship;
  4. contains malware, spyware, viruses, worms, trojans, logic bombs, or harmful code;
  5. attempts to bypass safety systems, usage limits, moderation systems, or security controls;
  6. harvests, scrapes, collects, or processes personal data without a lawful basis;
  7. generates spam, phishing, scams, or deceptive content;
  8. involves unlawful surveillance, biometric identification, profiling, or tracking;
  9. violates export controls, sanctions, or trade restrictions;
  10. creates or facilitates weapons, dangerous goods, or unsafe instructions;
  11. promotes self-harm, exploitation, abuse, terrorism, or violent extremism;
  12. is used for safety-critical automotive, industrial, medical, legal, financial, or regulated decisions without appropriate expert validation; or
  13. otherwise violates our policies, third-party terms, or applicable law.

35. Enforcement of acceptable use

We may investigate suspected misuse.

We may suspend or terminate access, remove Content, restrict features, disable exports, report unlawful activity, preserve evidence, notify affected parties, or take other appropriate action if we believe that you have breached these Terms or created legal, security, reputational, operational, or safety risk.

We are not required to monitor all Content, but we reserve the right to do so where permitted by law.

36. Content moderation and removal

We may remove, restrict, block, or refuse to generate, process, store, display, or export Content that we believe:

  1. breaches these Terms;
  2. breaches applicable law;
  3. may infringe third-party rights;
  4. may create risk to us, users, or third parties;
  5. may violate Third-Party Service terms; or
  6. is otherwise objectionable or harmful.

We are not liable for removing, restricting, or refusing Content where we act in good faith.

37. Storage and deletion

We may impose limits on storage, file size, processing time, number of projects, generation volume, export resolution, API calls, credits, or other usage.

We do not guarantee that Content will be stored indefinitely.

You are responsible for maintaining your own backups of Inputs, Outputs, project files, and Assets.

We may delete or restrict access to Content if your Account is inactive, suspended, terminated, over quota, or in breach of these Terms, or where required for security, legal, operational, or technical reasons.

Inactive accounts: If your Account has been inactive for more than 12 months, we may notify you before deleting Content and give you a reasonable opportunity to export or reactivate.

38. Data protection and privacy

Our Privacy Policy explains how we collect, use, store, and share personal data.

You must comply with applicable data-protection laws when using the Services, including when submitting personal data within Inputs or Content.

Depending on the nature of the Services, the parties may act as independent controllers, processors, or joint controllers under applicable data-protection law.

Where required, the parties will enter into an appropriate Data Processing Addendum.

You must not submit special category personal data, children's data, biometric data, health data, criminal offence data, or other sensitive regulated data unless your Plan and applicable agreement expressly permit it and you have a lawful basis to do so.

39. Security

We will use reasonable technical and organisational measures designed to protect the Services and Content.

However, no system is completely secure.

You are responsible for configuring your Account, Workspace, access permissions, integrations, and exports appropriately.

Enterprise Customers may request additional security documentation, including details of access controls, encryption, logging, data retention, incident response, subprocessors, and vulnerability management.

40. Confidentiality

If either party receives non-public information from the other party that is marked confidential or would reasonably be understood to be confidential, the receiving party must use it only for the purpose of performing or receiving the Services and must not disclose it to third parties without consent, except as permitted by these Terms.

Confidentiality obligations do not apply to information that:

  1. is or becomes public without breach;
  2. was already known without confidentiality obligations;
  3. is independently developed without use of confidential information;
  4. is lawfully received from a third party without confidentiality obligations; or
  5. must be disclosed by law, court order, regulator, or stock exchange requirement, provided the receiving party gives reasonable notice where legally permitted.

41. Intellectual property in the Services

Pristina.AI Solutions and its licensors own all rights, title, and interest in and to the Services, including software, code, APIs, models, workflows, algorithms, designs, interfaces, documentation, branding, trademarks, logos, databases, know-how, and other technology.

Except for the limited rights expressly granted to you, nothing in these Terms transfers or licenses our intellectual property to you.

You may not use our names, logos, trademarks, branding, screenshots, or product images for marketing, promotional, or public purposes without our prior written consent.

42. Documentation and support

We may provide documentation, support, training materials, or onboarding resources at our discretion or as described in your Plan.

We do not guarantee any particular support response time unless expressly agreed in a separate written agreement.

You are responsible for maintaining compatible hardware, software, internet access, browsers, plugins, integrations, and third-party applications required to use the Services.

43. Plugin and software updates

We may release updates, patches, bug fixes, improvements, or new versions of plugins, software, integrations, or APIs.

You may need to install updates or use current versions to continue accessing the Services.

We may stop supporting older versions of plugins, software, integrations, APIs, operating systems, browsers, or third-party applications.

You are responsible for ensuring compatibility before installing updates or using the Services in production workflows.

44. APIs and integrations

If we provide API access or integrations, your use may be subject to additional terms, rate limits, usage limits, authentication requirements, and technical documentation.

You must not use APIs or integrations to:

  1. overload, degrade, or disrupt the Services;
  2. circumvent billing, credits, access controls, or usage limits;
  3. scrape, harvest, or extract data without permission;
  4. create a competing product or service;
  5. expose API keys or credentials; or
  6. use the Services for prohibited, high-risk, or safety-critical purposes.

We may suspend or restrict API access at any time if we believe there is misuse, security risk, excessive usage, or breach of these Terms.

45. Enterprise AI governance cooperation

For Enterprise Customers, we may provide reasonable documentation regarding intended use, risk classification, data processing, security, subprocessors, model dependencies, and responsible AI controls.

You acknowledge that you are responsible for your own governance, compliance assessment, internal approvals, end-user training, AI literacy measures, and deployment decisions.

You must not represent that Autorun is certified, approved, or authorised for any regulated, high-risk, safety-critical, or sector-specific purpose unless we have expressly agreed in writing.

46. Export controls and sanctions

You must comply with all applicable export-control, sanctions, trade, and anti-bribery laws.

You must not use the Services if you are located in, organised under the laws of, or ordinarily resident in a sanctioned jurisdiction, or if you are subject to sanctions or trade restrictions that prohibit your use of the Services.

You must not use the Services to develop, design, support, or facilitate prohibited military, surveillance, weapons, or restricted end uses.

47. Third-party rights and intellectual-property complaints

If you believe that Content available through the Services infringes your intellectual-property rights, please contact us at:

Email: [insert legal email]

Address: [insert legal address]

Your notice should include:

  1. your name and contact details;
  2. identification of the protected work or right;
  3. identification of the allegedly infringing material;
  4. sufficient information for us to locate the material;
  5. a statement that you have a good-faith belief that the use is unauthorised;
  6. a statement that the information in your notice is accurate; and
  7. your physical or electronic signature.

We may remove or disable access to Content at our discretion and may terminate repeat infringers.

48. Indemnity

To the fullest extent permitted by law, you will indemnify and hold harmless IRLABS LTD (trading as Pristina.AI Solutions), its affiliates, officers, directors, employees, contractors, licensors, suppliers, and agents from and against all claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising out of or relating to:

  1. your use of the Services;
  2. your Inputs, Outputs, Assets, or Content;
  3. your breach of these Terms;
  4. your breach of applicable law;
  5. your infringement or alleged infringement of third-party rights;
  6. your use of Outputs in automotive, industrial, professional, public, commercial, production, or regulated contexts;
  7. your use of the Services for high-risk, safety-critical, or legally significant purposes; or
  8. any dispute between you and another user, collaborator, customer, supplier, manufacturer, client, or third party.

You are not responsible for claims caused solely by our negligence, breach of these Terms, or a defect in the Services itself. If a claim involves both our conduct and yours, we share responsibility proportionally.

We may assume control of the defence of any matter subject to indemnification, and you agree to cooperate with us.

You must not settle any claim in a way that imposes liability, admission, or obligation on us without our prior written consent.

49. Disclaimers

The Services and Outputs are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, representations, conditions, and guarantees, whether express, implied, statutory, or otherwise, including warranties of title, non-infringement, merchantability, satisfactory quality, fitness for a particular purpose, accuracy, reliability, availability, compatibility, security, and uninterrupted operation.

We do not warrant that:

  1. the Services will meet your requirements;
  2. Outputs will be accurate, unique, original, lawful, non-infringing, commercially usable, or suitable for your intended purpose;
  3. the Services will be uninterrupted, secure, timely, or error-free;
  4. defects will be corrected;
  5. the Services will be compatible with all software, files, plugins, browsers, APIs, or systems;
  6. Third-Party Services will remain available or unchanged;
  7. Outputs will qualify for intellectual-property protection; or
  8. Outputs will comply with automotive, industrial, safety, advertising, product, regulatory, or professional standards.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

50. Limitation of liability

To the fullest extent permitted by law, Pristina.AI Solutions will not be liable for:

  1. loss of profits;
  2. loss of revenue;
  3. loss of business;
  4. loss of goodwill;
  5. loss of anticipated savings;
  6. loss, corruption, or deletion of data;
  7. business interruption;
  8. cost of substitute services;
  9. indirect, incidental, special, consequential, exemplary, or punitive damages;
  10. claims arising from your reliance on Outputs;
  11. claims arising from automotive, industrial, manufacturing, regulatory, or safety-critical use;
  12. claims arising from Third-Party Services;
  13. claims arising from infringement or alleged infringement by Outputs; or
  14. claims arising from your failure to review, test, validate, or approve Outputs.

To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of:

  1. the amount paid by you to us for the Services in the 12 months before the event giving rise to liability; or
  2. €100 for Free plans; €300 for Plus plans; €1,020 for Pro plans; or the amount stated in your Enterprise agreement.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot be excluded under English law.

51. Suspension and termination by us

We may suspend, restrict, or terminate your access to the Services, Account, Workspace, Content, or features if:

  1. you breach these Terms;
  2. payment is overdue or fails;
  3. your use creates legal, security, operational, reputational, or technical risk;
  4. we are required to do so by law or by a Third-Party Service provider;
  5. your use may infringe third-party rights;
  6. your use may harm us, users, or third parties;
  7. you use the Services for prohibited, high-risk, safety-critical, or regulated purposes without written authorisation;
  8. your Account is inactive for an extended period; or
  9. we discontinue the Services or a material part of them.

Before terminating for inactivity, we will attempt to notify you and give you a reasonable opportunity to export your Content.

52. Termination by you

You may stop using the Services at any time.

You may cancel your subscription through your Account or any other cancellation method we make available.

Cancellation does not relieve you of any payment obligations already incurred.

53. Effect of termination

On termination, your right to use the Services ends immediately.

We may delete or restrict access to Content associated with your Account, subject to our legal obligations, Privacy Policy, and any applicable Data Processing Addendum.

You are responsible for exporting or backing up Content before termination.

Sections intended by their nature to survive termination will continue to apply, including sections on ownership, Content responsibility, acceptable use, data protection, confidentiality, intellectual property, fees, disclaimers, limitation of liability, indemnity, governing law, and dispute resolution.

54. Changes to these Terms

We may update these Terms from time to time.

For minor updates (clarifications, new features, legal housekeeping), we will post the updated Terms and continued use means acceptance.

For material changes to fees, liability, or your rights, we will ask you to confirm acceptance in-app or by email. If you disagree with a material change, you can cancel and we will refund any unused prepaid period.

Updated Terms will apply from the date stated in the updated version or as otherwise notified.

If you do not agree to updated Terms, you must stop using the Services.

55. Assignment

You may not assign, transfer, subcontract, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations to an affiliate, subsidiary, successor, acquirer, or in connection with a merger, reorganisation, financing, sale, or transfer of assets.

56. Force majeure

We will not be liable for delay or failure to perform caused by events outside our reasonable control, including outages, cyberattacks, labour disputes, supply failures, failures of Third-Party Services, war, terrorism, civil unrest, natural disasters, epidemics, power failures, network failures, government action, regulatory changes, or failures of telecommunications or internet providers.

57. No waiver

Failure to enforce any provision of these Terms is not a waiver of our right to do so later.

Any waiver must be in writing and signed by us.

58. Severability

If any provision of these Terms is invalid, unlawful, or unenforceable, that provision will be modified to the minimum extent necessary to make it valid, lawful, and enforceable.

If modification is not possible, the provision will be treated as deleted, and the remaining provisions will remain in effect.

59. Entire agreement

These Terms, together with any applicable order form, Plan terms, policies, Data Processing Addendum, and documents referenced in them, form the entire agreement between you and us regarding the Services.

They supersede all prior or contemporaneous agreements, understandings, statements, or representations regarding the Services, except where a separate signed enterprise agreement expressly states otherwise.

60. Third-party rights

Except as expressly stated, no person other than you and us has any right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.

61. Relationship of the parties

The parties are independent contractors.

Nothing in these Terms creates a partnership, joint venture, agency, employment, fiduciary, or franchise relationship.

Neither party has authority to bind the other unless expressly agreed in writing.

62. Notices

We may send notices to you by email, through your Account, through the Services, or by posting on our website.

You may send legal notices to us at:

[insert legal email]

[insert registered address]

Notices are deemed received when delivered, when sent by email unless bounced back, or when posted in the Services or on our website.

63. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or relating to them, their subject matter, or formation are governed by the laws of England and Wales.

The courts of England and Wales will have exclusive jurisdiction over any dispute or claim arising out of or relating to these Terms or the Services, except where applicable consumer law requires otherwise.

64. Contact us

If you have questions about these Terms, please contact us at:

Pristina.AI Solutions

General email: info@pristina.ai

Legal entity: IRLABS LTD

© 2026 IRLABS LTD trading as Pristina.AI Solutions. All rights reserved.

Autorun is an AI-assisted design visualisation and rendering platform for concept development, creative rendering, and professional visualisation workflows. Autorun is not an engineering validation, safety certification, homologation, roadworthiness, manufacturing specification, or regulatory approval tool.